Was Published

1 month ago

News Source: mprnews.org
Reports: Widespread Tech Outage Affecting Target Stores
reports registers customers

Reports: Widespread Tech Outage Affecting Target Stores

A technological problem has knocked registers at Target stores offline, leaving customers unable to make purchases.

Social media platforms started lighting up around midday with reports of the outage, with many posts sporting a "targetdown" hashtag.

Target posted a statement on its Twitter page shortly after 2 p.m.: "We're aware that guests are currently unable to make purchases at Target stores. Our teams are troubleshooting now and we apologize for the inconvenience. We will provide an update as soon as possible."

We’re aware that guests are currently unable to make purchases at Target stores. Our teams are troubleshooting now and we apologize for the inconvenience. We will provide an update as soon as possible.

Store employee (plus Twitter) says this is happening nationwide. #target #targetdown https://t.co/trEbFmhl3P

Customers at individual stores reported that employees handed out snacks and beverages to people waiting in line at the offline registers.

Other customers abandoned their carts near the front of stores, leaving employees to restock the products that could be returned to store shelves.

At least @target kept me fed. They brought out candy and popcorn and wings. I’m thinking they should set up a TV next and pop in a movie. Maybe we can play bean bag toss, too #targetdown

Headquarters staff didn't respond immediately to inquiries from Minnesota Public Radio about the outage, although MPR News staff confirmed the outage at the Target store in Richfield. There's no indication of when service may be restored.

Target has suffered from technology problems in the past. The Minnesota-based retail chain suffered a serious technology breach during the Christmas holiday rush in 2013, when hackers got into the company network and gained access to a suspected 110 million credit and debit card accounts that had been used at the stores. Computer experts said hackers had apparently taken advantage of a refrigeration contractor's vendor access to the company's network.